Privacy Policy

Your trust is personal. We treat it that way.

At AboutMEe, we believe your personal information deserves the same care and consideration as everything we create for your wellness.

This Privacy Policy explains how we collect, use, store, share and protect your information when you visit our website, create an account, purchase our products, or interact with our services.

By using the AboutMEe website, you agree to the collection and use of your information as described in this Privacy Policy.

What We Collect

We collect only the information we need to make your AboutMEe experience seamless — from placing your order to delivering it to your door.

This may include your:

  • Name

  • Email address

  • Mobile number

  • Billing and shipping address

  • Order history

  • Information you voluntarily provide when communicating with us

When you browse our website, we may also automatically collect certain technical information, such as your IP address, browser type, device information, operating system, pages visited and website usage data, through cookies and similar technologies.

Your Payments Stay Secure

Your payment experience is handled through trusted third-party payment gateways that follow applicable industry security standards.

AboutMEe does not store your credit card, debit card, UPI, net banking credentials, or other sensitive payment information on its servers.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Deliver your purchases

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products, website and services

  • Personalise your shopping experience

  • Prevent fraud and maintain website security

  • Meet applicable legal and regulatory requirements

  • Send promotional offers, product updates, newsletters and other marketing communications, where permitted

Marketing communications may be sent through email, SMS, WhatsApp or other digital channels.

You can choose to stop receiving promotional communications at any time by following the unsubscribe instructions provided or by contacting us directly.

Cookies & Your Browsing Experience

Our website uses cookies and similar technologies to make your experience smoother and more relevant.

These technologies help us:

  • Remember your preferences

  • Improve website functionality

  • Understand website traffic and usage

  • Measure advertising performance

  • Improve your overall browsing experience

You can choose to disable cookies through your browser settings. Please note that doing so may affect certain features and functionality of the website.

Sharing Information With Trusted Partners

To deliver the AboutMEe experience, we may work with trusted third-party service providers, including:

  • Payment processors

  • Logistics and delivery partners

  • Website hosting providers

  • Customer support platforms

  • Analytics providers

  • Marketing service providers

These partners receive only the information necessary to provide their services on our behalf and are expected to maintain appropriate confidentiality and security measures.

Analytics & Advertising

We may use tools such as Google Analytics, Shopify Analytics, Google Ads, Meta Pixel, and similar technologies to understand how visitors interact with our website, improve website performance, understand customer behaviour and measure the effectiveness of our advertising.

These tools may collect certain information in accordance with their respective privacy policies.

Keeping Your Information Safe

At AboutMEe, we use reasonable administrative, technical and organisational safeguards designed to protect your personal information against unauthorised access, misuse, alteration, disclosure or destruction.

While we take security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain your personal information only for as long as reasonably necessary to:

  • Fulfil your orders

  • Provide customer support

  • Maintain business records

  • Meet applicable legal and regulatory requirements

  • Resolve disputes

  • Enforce our legal rights

When your information is no longer required, we will securely delete or anonymise it where reasonably practicable.

Your information is part of your AboutMEe experience. We handle it with care, purpose and respect.